Privacy policy

This Privacy Policy applies to your use of the website of Bellevira hosted at bellevira.com, the services and Bellevira applications on mobile platforms (Android, iOS etc.) (collectively referred to as “BELLEVIRA” or “WEBSITE”).

This Privacy Policy does not apply to any third-party websites that may be linked to them.

Introduction

The terms “we”, “our” and “us” refer to Bellevira. The terms “you”, “your” and “User” refer to you, as a user of Bellevira.

The term “Personal Information” means information that you provide to us which personally identifies you, such as your name, phone number, email address, and any other data tied to such information.

We have implemented reasonable security practices and procedures that are commensurate with the information assets being protected. However, due to the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information transmitted to us.

By visiting this Website, you agree to be bound by this Privacy Policy and consent that we will collect, use, process, and share your Personal Information as described herein. If you do not agree with these terms, please do not use the Website.

Information We Collect and How We Use It

We collect, receive, and store your Personal Information. You may opt not to provide certain information; however, that may restrict you from registering or availing some of our services.

The Personal Information collected will be used only for the purpose of:

  • Enabling you to use the services provided by us
  • Helping promote a safe service
  • Calibrating consumer interest in our products and services
  • Informing you about online offers and updates
  • Troubleshooting problems
  • Customizing user experience
  • Detecting and protecting against fraud or criminal activity
  • Collecting payments
  • Enforcing our terms and conditions

Account Information

If you create an account on Bellevira, we may ask for Personal Information such as your name, email address, and mobile number.

We may also collect Sensitive Personal Data such as financial information including credit/debit card details, bank account information, or other payment details.

We use your email address to send updates, news, and newsletters if you subscribe. You may unsubscribe anytime using the link provided in such emails.

We use your mobile number to send transaction alerts and SMS updates. If you do not wish to receive SMS alerts, please contact us at support@bellevira.com.

Bellevira assures that your Personal Information will not be made public or sold to any third party.

Users have the option to erase their Personal Information. If requested, Bellevira shall delete all stored information from its servers.

Customer Information

We store customer information such as address, mobile number, payment details, and email address during checkout. Bellevira is not liable for misuse of this information by third parties.

Activity Information

We record information relating to your use of Bellevira, such as searches, pages viewed, browser type, IP address, location, requested URL, referring URL, and timestamps.

This information is used for security, service improvement, and statistical analysis. Users cannot be identified from aggregate information.

Intellectual Property Rights

We own all intellectual property rights associated with the Website and its contents. No rights are transferred to you through downloading or copying.

Our logos, trademarks, product names, and copyrights are exclusively owned by Bellevira. You may not use them without prior written permission.

Cookies

Bellevira uses cookies to uniquely identify your browser and improve service quality. Cookies may be session-based or persistent.

If you disable cookies, certain areas of Bellevira may not function properly.

We may use third-party tools that collect anonymous information using cookies. No Personal Information is collected during this process.

Enforcement

We may use collected information to investigate, enforce, and apply our terms, conditions, and Privacy Policy.

Transfer of Information

We do not share your Personal Information with third parties except with banks, payment gateways, regulatory agencies, or service providers required to deliver our services.

These third parties are obligated not to use your Personal Information beyond providing requested services.

We may share Personal Information with affiliates under common control, who will be required to honor this Privacy Policy.

Disclosure of Information

We may disclose Personal Information if reasonably necessary to:

  • Take action regarding suspected illegal activities
  • Enforce or apply our terms and Privacy Policy
  • Comply with legal processes such as subpoenas or court orders
  • Protect the rights, reputation, and property of Bellevira and its Users

Links to Third-Party Websites

Links to third-party websites are provided for convenience. Bellevira does not endorse or control such third-party websites and is not responsible for their privacy practices.

We encourage you to read the privacy policies of all third-party websites.

User Access to Personal Information

Registered Users can modify Personal Information and privacy preferences through the “Account” section of the Website.

Security

Your account is password protected. We use industry-standard measures to protect stored Personal Information and restrict access to authorized employees only.

Bellevira is not responsible for intercepted information sent via the internet.

Terms and Modifications

This Privacy Policy may change at any time without notice. Changes will be effective immediately upon posting. Users are responsible for reviewing this policy periodically.

Applicable Law

Your use of this Website is governed by the laws of India. Any disputes shall be brought exclusively in courts having jurisdiction in Bengaluru, India.

Complaints and Grievance Redressal

If you contact us with feedback or complaints, we will record the information provided to respond effectively.

Any concerns regarding Personal Information should be immediately informed to the Grievance Officer:

Grievance Officer:
Name: ANIMESH DEY
Company: AROTASH VENTURES PVT LTD
Contact Number: +91 8415918743
Email: support@bellevira.com

Contact Us

If you have questions about this Privacy Policy, please contact us at:

  • Email: support@bellevira.com
  • Phone: +91 8415918743
  • Address: Keating Road, Shillong, Meghalaya, India 793001
  • CIN: U21001ML2025PTC014257