Shipping policy

At Bellevira, we are committed to delivering premium Ayurvedic and wellness products safely and on time. This Shipping Policy outlines how orders are processed, shipped, and delivered through bellevira.com.

Order Processing Time

All orders placed on Bellevira are processed within 1–3 business days (excluding Sundays and public holidays).

Once your order is confirmed, it is prepared, packed, and handed over to our trusted delivery partners.

Shipping Locations

Currently, Bellevira ships across India. We aim to expand our services to international locations in the future.

Estimated Delivery Time

Delivery timelines may vary depending on your location:

  • Metro Cities: 3–5 business days
  • Other Cities & Towns: 5–8 business days
  • Remote Areas: 7–12 business days

Please note that delivery times are estimates and may be affected by factors such as weather conditions, courier delays, or unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) are calculated at checkout based on the order value and delivery location.

Bellevira may offer free shipping on selected products or during promotional campaigns.

Order Tracking

Once your order is shipped, you will receive an email or SMS confirmation with tracking details.

You can track your order using the courier tracking link provided.

Delivery Partners

We work with reliable courier and logistics partners to ensure safe and timely delivery of your products.

Delivery Attempts

Our delivery partners will attempt delivery up to 2–3 times. If delivery is unsuccessful due to incorrect address, unavailability, or refusal to accept, the package may be returned to us.

In such cases, re-shipping may incur additional charges.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping details at checkout.

Bellevira is not liable for delays or failed deliveries due to incorrect or incomplete address information.

Damaged Packages During Delivery

We ensure secure packaging for all orders. However, if you receive a package that appears damaged or tampered with, please do not accept it.

If you have already accepted delivery and notice damage, contact us within 48 hours with photo/video proof.

Lost or Delayed Shipments

If your order is delayed beyond the estimated delivery period, please contact our support team. We will coordinate with the courier partner to resolve the issue.

In rare cases of lost shipments, we will provide a replacement or refund after verification.

Cash on Delivery (COD)

Cash on Delivery availability depends on your pin code and courier service coverage.

Bellevira reserves the right to enable or disable COD for certain orders.

Contact Us

For any shipping-related queries, feel free to contact us:

  • Email: support@bellevira.com
  • Phone: +91 8415918743
  • Address: Keating Road, Shillong, Meghalaya, India 793001
  • CIN: U21001ML2025PTC014257

Thank you for choosing Bellevira – Essence of Meghalaya.